When considering solar panels, there is a lot on your mind. To keep the process clear and transparent, we have broken it down into clear steps. From the initial contact to the final installation and beyond, we will guide you at every point. Below is a summary of how we proceed and what you can expect at each stage of your solar adventure.
Installation Process
Your journey to renewable energy in 6 easy steps
Step 1: Personalized offer
We start the process with a no-strings attached consultation that focuses on your wishes. These wishes are accurately recorded so that we have a clear picture of what you have in mind. If you are satisfied with what we have discussed, we will send you a final quotation. After your approval, we will start working for you without any delay. We ensure that you remain involved in all phases of the process.
Step 2: Inspection
Together with you, we schedule a time for an inspection. During this visit, we look at the location, take pictures of the current situation and discuss in detail how the solar panels will be installed. The route of the necessary cables is also determined in consultation with you. This ensures a streamlined plan that meets your expectations.
Step 3: Schedule installation date
After the detailed inspection visit, we will sit down with you to set an installation date. We understand the importance of smooth progress and strive to not only meet your timeline, but also to minimize any inconveniences. Therefore, we always try to ideally complete the installation within 2 to 4 weeks after the inspection, taking into account your availability and any preferred days.
Step 4: Installation day
The day your solar panels are installed is an important moment. On the scheduled day and time, our certified technicians arrive, fully equipped with the necessary tools and materials. With the findings of the inspection visit and the inspection form accurately in their possession, they combine their years of experience and technical expertise to ensure that the installation goes smoothly and efficiently.
Step 5: App installation
In this digital age, we want you to enjoy the benefits of your investment in real time. That’s why we support you not only in physically installing the solar panels, but also in setting up the digital tools that go along with them. After installation of the solar panels, we guide you through the process of downloading, installing and configuring the included app. This app gives you instant insight into the energy generation of your panels, making it easy to track your energy consumption and savings.
Step 6: Payment
For us, it is essential that every client is satisfied with the services provided. Therefore, we have a transparent payment policy. You will receive a detailed invoice only after all work has been completed. We want you to have time to review everything and make sure everything meets your expectations. Only when you are completely satisfied do we ask you to pay the invoice. This is a sign of our confidence in the quality of our work and our commitment to customer satisfaction.
Frequently Asked Questions
What happens during the inspection?
During the inspection visit, we assess the site, take photos of the current situation, discuss the desired location of the solar panels and determine the cable route together. This allows us to prepare a detailed and efficient installation plan.
How soon after the inspection visit can installation take place?
We aim to complete the installation ideally within 2 to 4 weeks following the inspection, depending on your availability and our schedule.
Who performs the installation?
Our certified technicians, who have extensive experience and expertise in the field, will perform the installation. They use the inspection form as a guide to ensure a seamless and correct installation.
What if I am not satisfied with the installation?
Your satisfaction is our highest priority. If you have any concerns or complaints, please contact us immediately so we can address and resolve any issues.
How does the payment process work?
You will receive your invoice only after all work has been completed to your satisfaction. We want you to be satisfied with the work done before you pay. Once you have checked everything and are satisfied, you can pay the invoice.
Does the app work with all smartphones and tablets?
Yes, the app is designed to be compatible with most modern smartphones and tablets. During the app installation session, we will guide you through the download and setup process so you can start monitoring right away.
Will I receive support or training for using the app?
Yes, after the installation of the solar panels, we will guide you in downloading and setting up the app and answer any questions you may have about using it.
